Dr. Todd Consulting helps owners identify what’s working, what’s costing them money, and what needs to change – from the first phone call through consultation, treatment workflow, follow-up, retention, team development, profitability, and long-term growth.
We believe a well-designed home should work intuitively from the moment you step inside. That belief guides every project we take on. Our work integrates interior environments, home systems, and wardrobe flow into one cohesive experience. Nothing is treated as an afterthought. Organization is designed into the home from the beginning, and every decision is made with longevity and ease in mind. The result is a home that feels intentional, balanced, and effortless to maintain.
Profitability and financial performance
Staff training and accountability
Staff training and accountability
KPIs and performance tracking
Workflow and operational efficiency
Consultation and phone conversion
Pricing and treatment-planning strategy
Patient retention and rebooking
Marketing readiness and patient acquisition
Front-desk performance
Equipment and device purchasing strategy
Patient experience and hospitality
Expansion and second-location planning
No two practices are identical. Market, staffing, patient base, overhead, competition, capacity, treatment mix, and goals all matter. The objective is not to force every business into the same formula. It is to understand the individual practice, identify its biggest opportunities and weaknesses, and build an individualized strategy around them.
Trust is the foundation of a successful aesthetic practice. Patients have to trust the provider. The team has to trust the leadership. And the owner needs systems they can trust to create a consistent patient experience and a sustainable business.
Not ready for consulting? Start with free business education. Med Spa Business Blueprint is Dr. Todd’s free community for aesthetic providers and med spa owners focused on the business side of aesthetics, including profitability, pricing, staffing, systems, operations, marketing, retention, and scaling.
Dr. Todd is a member of the Med Spa Board Advisory Board, supporting an organization focused on advancing meaningful standards for safety, compliance, medical oversight, and professionalism in medical aesthetics.
